Reference

Support

Most problems are answered on the troubleshooting page. When one is not, a log tells the story.

First

• Troubleshooting covers signing in, titles that will not play, HDR and Dolby Vision, and missing rows.
• Connect your Jellyfin server explains every sign-in message.
• Requesting a title explains every Seerr message.

When you report a problem

These make a report useful:

• The version and build, from Settings, About, Version.
• Your Apple TV model and your Jellyfin server's version.
• What you did, what you expected, and what happened.
• For a title that did not play right: a log, sent straight after it happened. How to send a log. Note the name the Apple TV shows once it is sent.

Where Remedia stands

Remedia is in early testing with a small group, and is not on the App Store yet. It is free and has no purchases.

Remedia is not affiliated with the Jellyfin project. For questions about the server itself, see Jellyfin's documentation.

Next: Privacy